
Hard Cash: Why You Can’t Take the Soft Option When it Comes to Minimizing Loss
Carlos Gonzalez, VP of Market development of AccuBANKER, Hiromichi Shirai, president and CEO of Omron Transaction Systems Inc.and Frederick Thomas, Senior management of Gardenia Programs Joined ERS magazine for a discussion on innovative solutions for loss prevention issues.
“With high employee turnover and the related high cost of training cashiers, national retailers are looking for automated tools to help their stores avoid counterfeit losses…” Carlos Gonzalez stated.
The fact is that most cashiers are poorly equipped to detect the type of high quality counterfeits that are making their way into retail registers. By automating this process with low cost but high tech solutions, retailers are now able to offset not only the risk of counterfeit losses but also the responsibility of dealing with the rejected form of payment to companies like AccuBANKER.
Hiromichi Shirai affirmed that counterfeit banknotes constitute a problem for retailers. He added that the most innovative approach to cash management is the cash recycling. It consists on depositing the money into a device from which it can be dispensed later on. This way, employees can devote more time to the more value-added, customer serving, functions.
Frederick Thomas, stated that through automation, retailers monitor performance indicators and are able to detect losses or problems. Modern systems must support any of the unnumbered retail configurations required by retailers according to specific needs.
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